Zemo Trevathan and Associates Services
- Facility: Overall performance of a facility, Operational savings, Total cost of occupancy, Flexibility of the use of the building, Building value: (ie: the potential for sale, sublease, out-lease, or lease termination)
- Systems: Efficiency of the structure, Energy, Refrigeration, Lighting, Heating/AC, Manufacturing equipment, Ventilation
- Occupants: Employee productivity, End-users' satisfaction, Distraction-free work, End-users' morale, Error rates, Supports their needs, Absentee rates, Fewer complaints, Tenant retention, Reduced sick building syndrome, Perception of safety, Reduced workplace injuries, Innovation, Lowering health insurance costs, Easy access for learning and collaborating.
Zemo Trevathan and Associates is committed to supporting leaders to become better decision makers through better measurement of business outcomes through the following activities:
Training and Coaching for client companies
The initial engagement for many groups is our day-long seminar "Delivering FM Value Analytics," which develops some of the necessary attitudes, provides FM Value Analytics tools, teaches the basics of FM Value Analytics communication and language, and helps people identify next steps in their particular organization. Follow up modules and one on one or team coaching are available for the deepening all of these attitudes, skills.
Measurement Projects for client companies
We can help design interventions up front with measurement of impact as a final result, or in some cases we can help examine or assemble data that has already been collected to create Business Impact measures. Sometimes this takes strengthening relationships with other departments/stakeholders that hold the data. With techniques like meta-analysis, it may even be possible to demonstrate our partners' business impact on its client companies as a whole.
Ongoing Monitoring and Evaluation
Zemo Trevathan and Associates helps organizations develop a system of ongoing monitoring and evaluation to realize increasing returns and creative breakthroughs. Through a system of data collection and modeling of projects, organizations gain a better understanding of the business drivers for their department or team.
Key objective would be to test overall fit of the philosophy, strategy and objectives of the two companies and to explore viability of the various options.
Creation of Pilot Engagements
Options here include piloting the Delivering FM Value Analytics training with partner employees (perhaps Sales), or within a client group, with some impact measurement identified ahead of time. A small-scale Measurement Project could also be a useful pilot.